CARE

Customer Care

CUSTOMER CARE

Exceptional customer service

Our business is customer services focused and we pride ourselves on our exceptional customer care.

To ensure we can continue to provide exceptional levels of customer satisfaction, we tailor our service parameters to the needs of our customers as a whole.

Our customers like to know who they are dealing with on a day to day basis, and need to be confident that their personal representative has a firm grasp of the way a customer prefers to conduct their investment business. This extends beyond the intricate commercial specifics of a specific Corporate Clients offering to the more mundane matters such as how often and via which medium a customer likes to be contacted. We listen to our customers and we strive to deliver on our customers requests.

We are firmly committed to the FCA´s principle of Treating Customers Fairly – or TFC, and so seek to operate with integrity and transparency throughout each and every transaction a customer makes. We always suggest that our customers should perform their own due diligence on an investment opportunity, refer to our Corporate Clients risk warnings within their documentation, and where necessary consult an Independent Financial Adviser.

Our customers can be reassured that we only work with regulated, established, reputable and qualified lawyers, fully licensed Escrow and Clearing Agents and British banking institutions.

All rights reserved Copyright © 2018 United Kingdom Asset Company Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ company registered In England and Wales with company number: 09784057
Tel: 0203 695 9900 Web: www.ukassetcompany.co.uk Email: info@ukassetcompany.co.uk

UK Asset Comany

Investments of any kind bear a substantial degree of risk. The value of any investment may go down as well as up. The opinions of The United Kingdom Asset Company should not be relied upon as any implied or implicit guarantee of return. We are not authorised or regulated by the Financial Conduct Authority to provide investment advice and our opinions should not be construed as financial advice. If in doubt about any of the products or services described in this website, we recommend that you consult your independent financial advisor before making any decision to purchase.

 

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